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Business Developer – Vemart (6-12 months internship)

OVERVIEW

No need to choose between a consulting firm, a multinational or a startup environment, choose it all. Join game changing projects, own your decisions for decisive & immediate impact. Test & learn, have the freedom to explore, grow your skills at internet speed.

Join amazing people who value collaboration, flat hierarchy, agility, trust, care and fun. Vemart hosts a blend of local and international top talents with previous bluechip and ground up experience.

Kickstart your career & jump into an intense adventure.

Want a100% African experience /100% Internet ? Join Us!

Job description

 From business developer, to marketplace performance analyst, to innovative sales channels development analyst, you will be running high impact projects and analyses to understand the fast-changing market requirements, following up on KPIs and identifying levels of performance, coordinating operations between the central team and teams on the ground spread across Africa.

Among other internships, here are a few examples:

Business developer 

You will work closely with the commercial, marketing, operations and content departments to develop AAA reporting, fine tune processes and tools used by the teams and work on ad hoc projects focused on hypergrowth. Your tasks will be to:

- Monitor and analyze sales and external market trends

- Implement the commercial strategy 

- Develop price competitiveness analysis with clear actionable for the teams

- Build strong vendor relationships by leveraging information and defining opportunities

- Work on improving key operational processes.

 Marketplace performance analyst

In this role, you will be in charge of analyzing Vemart 's performance and building super impactful plans to build Africa's largest Market Place. Your role will be to:

1)    Oversee and track performance of marketplace sellers across main KPIs 

2)    Track the implementation of new tools and processes 

3)    Interact with the top 5 Vemart countries to draw insights on seller preferences

4)    Design new solutions to serve seller needs and help them grow their business.

Innovative sales channels development analyst

You will work closely with Vemart’s offline sales department (JForce) as well as in collaboration with all local business units and offline sales teams across Africa, to support our growth. Your role will be to: 

a)    Be the right hand to the department head in the country where you are based 

b)    Support the management and performance of the offline sales channel 

c)     Analyze sales trends to build a commercial plan and identify pockets of growth

d)    Structure reportings to durably support the business line

e)    Participate in company-wide performance reviews

f)      Join a team spread across Africa and share top projects and learnings with other markets and a dedicated central team.

 Local/Central commercial planner

The commercial planner plays a key and central role in delivering Vemart 's business plan, taking ownership of four key areas within the business: profitability, inventory management, performance turnaround plans and commercial planning. You will translate your insights and analysis into actionable plans to deliver a world -class customer experience thanks to the right assortment, a perfect online ergonomics, the best prices and the most innovative marketing campaigns. Your role will be to:

a)     Build analysis flying high and diving deep on insights and group strategy

b)    Produce daily performance insights

c)     Create daily/weekly/monthly performance steering plans

d)    Manage efficiently and proactive profitability

e)    Execute on commercial events. 

 JOB REQUIREMENTS: 

1)    Bachelor’s degree in relevant fields associated with business development.

2)    Leader and fast learner, enthusiastic about online and offline businesses

3)    Highly analytical, comfortable with numbers

4)    Street smart, energetic and willing to take field work

5)    Agile and strong ability to deal with ambiguity in a multicultural context

6)    Proven project management skills

7)    Experience in Nigeria is an advantage

 What we offer

a)    A unique experience in an entrepreneurial, yet structured environment, growing at a very high rate

b)    A unique opportunity of discovering Africa and having strong impact in building the African e-commerce sector

c)     An unparalleled personal and professional growth as out longer-term objective is to train the next generation of leaders.

Remuneration

Open for discussion

Working Environment/Condition:

You will work from Home. However, you must be involved in all trainings- Both Online and Offline.

JOB TITLE:              RECEPTIONIST

DEPARTMENT:     OPERATIONS

 JOB DESCRIPTION

Greet vendors, customers, job applicants and other visitors and arrange for transportation services when needed. Direct visitors by maintaining employee and department directories. May operate a switchboard to route incoming calls and place outgoing calls. Maintain security by following procedures, monitoring logbook and issuing visitor badges.

Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Work under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Possess excellent communication and multitasking skills, a positive attitude and a strong work ethic.

RESPONSIBILITIES:

1.       Greet clients as soon as they arrive and connect them with the appropriate party

2.       Answer the phone in a timely manner and direct calls to the correct offices

3.       Create and manage both digital and hardcopy filing systems for all partners

4.       Make travel arrangements and schedule meetings based on all partners' itineraries

5.       Deal with bookings by phone, e-mail, letter, fax or face-to-face

6.       Prepare bills and take payments

7. Take inventory of supplies and restock as needed

8.       Take and pass on messages to customers

9.       Deal with special requests from customers

10.    Answer questions about what the company offers and the surrounding area

11.    Deal with complaints or problems

12.    Answer telephone calls and take messages or forward calls in polite and friendly ways

13.    Schedule and confirm appointments and maintain event calendars

14.    Check visitors in and direct or escort them to specific destinations

15.    Inform other employees of visitors' arrivals or cancellations

16.    Enter customer data and send correspondence

17.    Copy, file and maintain paper or electronic documents and records

18.    Handle incoming and outgoing mail

19.    Can perform other duties as may assigned by appropriate authority.

RECEPTIONIST TOP SKILLS & PROFICIENCIES:

1.       Customer Service

2.       Overachieving Attitude

3.       Work Ethic

4.       Verbal and Written Communication

5.       Friendly

6.       Professional

7.       Adaptable

8.       Patience

9.       Problem Solving Skills

10.    Accuracy and Attention to Detail

11.    Integrity

12.    Interpersonal Skills

13.    Telephone Skills

14.    Microsoft Office Skills

15.    Listening

16.    Professionalism

17.    Customer Focus

18.    Organization

19.    Handle Pressure

20. Supply Management

QUALIFICATIONS FOR RECEPTIONIST

1)       Minimum of OND/NCE

2)       1-3 years of relevant experience in an office environment

3)       Proficient in Microsoft Office

4)       Able to type 35 wpm minimum

5)       Strong phone skills

6)       Demonstrated ability to read, write, and speak English

7)       Comfortable multi-tasking and prioritizing tasks without guidance

8)       Excellent interpersonal skills

9)       Punctual with strong attendance history

LOCATION: CITIES IN NIGERIA

 REMUNERATION:

NEGOTIABLE

JOB TITLE:            TEAM LEADER   

Department:     SALES AND MARKETING

JOB OBJECTIVE(S)

To ensure effective management of assigned customers and generation of new customers towards meeting projected budgets and/or target

DUTIES & RESPONSIBILITIES

1.       Ensure optimal team work 

2.       Supervise call plan and ensure effective team representation in the market

3.       Review and escalate issues beyond his/her scope to the next level supervisor

4.       Motivation and Mentoring of team members

5.       Aggressively market and sell the Vemart’s products and services

6.       Win new customers and retain existing customers.

7.       Reactivate dormant/inactive customers/client

8.       Profit maximization through quality Risk Asset creation 

9.       Ensure High sales mobilization

KEY PERFORMANCE INDICATORS

1.    Budget – Financial KPI

2.    Core Values

3.    Customer Retention Index

4.    Market Share Index

JOB REQUIREMENTS

Education

Minimum of first degree from a reputable University

Experience

2 years Marketing Experience (FMCG will be added advantage)

 KEY COMPETENCY REQUIREMENTS

Knowledge

1.       Excellent Product knowledge

2.       Excellent Knowledge of the market

3.       Excellent Knowledge of the Company – Core values, Vision, Mission and Strategic Focus

4.       Credit Knowledge

5.       Impressive Contact List Skill/Competencies

6.       Aggressive and Focused

7.       Articulate and team player

8.       Intelligence

9.       Computer literate

10.   Excellent negotiation and interpersonal skills

11.   Marketing and Selling Skills

12.   Relationship Management skills

13.   Impeccable character

REPORTING RELATIONSHIPS

Functionally reports to

                PCM

Administratively reports to

                PCM

Supervises

                Team Members

Location: Anywhere in Nigeria

REMUNERATION:

Negotiable

To market Vemart products and services with the objective of meeting Sales and financial targets while ensuring that customers needs are met

 Duties & Responsibilities

 1.    To aggressively market and sell the Vemart’s products and services

2.    Win new customers to the company

3.    Ensure the retention of existing customers

4.    Ensure the creation of Risk Asset for the Business Office

5.    Significantly contribute to increased sales and target expectations

6.    Drive the reactivation of inactive and dormant customers

7.    Ensure Vemart Brand projection and visibility amongst new and existing customers

8.    Perform other tasks as assigned by Team Leader

KEY PERFORMANCE INDICATORS

1. Budget – Financial KPIs
2. Core Values

3.       Customer Retention Index

 JOB REQUIREMENTS

Education

    A minimum of OND - First Degree from a recognized University

Experience

 0 - 3 years  in marketing (FMCG is added advantage)

 KEY COMPETENCY REQUIREMENTS

Knowledge

1.       Product knowledge

2.       Knowledge of the market

3.       Knowledge of the Bank – Core values, Vision, Mission and Strategic Focus             

             Skill/Competencies

1.       Intelligence

2.       Team Player

3.       Fast Learner

4.       Computer literate

5.       Good negotiation and interpersonal skills

6.       Proficiency in spoken English

ABOUT THE ROLE

As a Key Account Manager at Vemart, you will be accountable for the most important of Vemart KPIs: growth and profitability. You will focus on one category, managing c-levels end-to-end relationships for our top brands and vendors. From the very essence of commercial to operations or even co-organization of Vemart key commercial events, your scope will provide you with all levers to drive your categories toward the right direction.

This position justifies a high exposure to Managing Directors, CCO up to Vemart CEOs

 MAIN RESPONSIBILITIES

1.         Build strong links with C-Levels and account managers of our top brands and vendors

2.         Act as a representative of Vemart to Key Accounts

3.         Ensure a flawless understanding of the entire ecosystem as well as a tremendous network

4.         Drive category growth by ensuring we have the right products at the right prices

5.         Ensure your accounts are matching key operational KPIs (out of stock and time for having the products ready to ship)

6.         Anticipate sourcing through brand product roadmaps

7.         On-board 100% of your account’s products available

8.         Build a comprehensive business plan for your category to ensure we structured growth

9.         You will be the expert on the e-account by building a formidable relationship to drive agreed business growth and turnover

10.      You will be responsible for business and market development and scope out opportunities for growth and key initiatives to leverage category growth and market share

11.       You will do market intelligence and competitive landscape mapping

12.       You will innovate presence and utility of tech and digital where relevant

13.       You will investigate/manage look into potential DTC opportunities

14.   You analyze partners in terms of development potential, profitability, sales revenues and you develop and implement the necessary plans of action.

15.      You build a sustainable relationship with existing accounts. Answering day to day client enquiries in a timely and professional manner.

16.      You analyze the results of the sales in depth to jointly develop new ways to optimize the performance of the accounts.

17.      You gather cross-functional inputs, in order to determine company-wide opportunity values.

18.      You support the development of e-commerce and omni-channel strategies

KEY DELIVERABLES
1.  Business delivery of turnover and market share as agreed

2. Onsite presence for top SKUs - availability and right presence
3. Innovate and animate key launches through marketing and digital plans with e-tailers

REQUIRED SKILLS & QUALIFICATIONS

1.       Bachelor's Degree in Business, or any related field

2.       At least 5 years either in FMCG (Fast Moving Consumer Goods), tier 1 retail groups, top banking & consulting companies.

3.       Strong commercial skills

4.       Good analytical skills

5.       Great capacity to handle high stake negotiations

6.       Structured and organized

7.       Good with tools (excel & PPT, Salesforce.com would be a plus)

8.       Strong interpersonal skills

9.       Great ability to work in a fast-paced and competitive environment

10.    Flawless English communication

11.     Understanding of digital and tech is key

12.     Proactive, flexible and adaptable to rapid change

13.     Hands-on mentality, not afraid to tackle administrative tasks in order to develop accounts

14.     Strong eye for detail

15.    Willingness to learn

16.    Creative thinker

WE OFFER:

1.     A unique experience in an entrepreneurial, yet structured environment

2.     The opportunity to become part of a highly professional and dynamic team working around the world

3.     An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures

LOCATION

Anywhere in Nigeria. Major cities like Lagos, Abuja, Port-Harcourt, Enugu, Kano, Kaduna, Ibadan will be added advantage.

RENUMERATION:

Negotiable